The protection of your personal data is very important to us, which is why we would like to list all the information about the processing and storage of your data when you visit our website and in our company. In order to be able to use all the functions and services of our website, it is necessary to collect your personal data. However, the processing and storage only takes place in accordance with the legal guidelines and requirements of the General Data Protection Regulation (GDPR), the Data Protection Act (DSG) and the Telecommunications Act (TKG 2021).
Asta Tools FlexCo
Seitenstettengasse 5/37
1010 Vienna, Austria
Further information can be found in the imprint
Data protection officer: SCALELINE Datenschutz - Mag.a iur. Elisa Drescher
E-mail: office@scaleline-ltd.com
Note: To protect your data as comprehensively as possible from unwanted access, we take so-called technical and organizational measures and use an encryption process on our website. Your data is transmitted over the internet from your computer to our computer and vice versa using what is known as TLS encryption. TLS stands for "Transport Layer Security" and is an encryption protocol for data transmission on the internet. You can usually recognize "TLS" by the fact that the lock symbol in the status bar of your browser is closed and the address begins with https://.
This website automatically collects and stores server log file information that your browser transmits to us. These are:
The legal basis for this data processing is the legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR. The legitimate interest lies in being able to identify indications of unlawful use of our website (e.g. defense against hacker attacks) and to ensure a smooth connection setup. The data collected is stored in server log files that your browser automatically transmits to us in encrypted form. We only store the server log files in the event of attacks on our server infrastructure or other legal violations. This longer storage period is based on our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR and serves only to preserve evidence.
We have concluded a Data Processing Agreement with the provider of this website, Vercel Inc. based in the USA. This is a contract required by data protection law, which ensures that Vercel Inc. only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR. Vercel Inc. is certified under the Data Privacy Framework (adequacy decision for the USA).
A user account is required to use our services, which can be created by providing an email address and a password. In this context, we store the IP address and the time of the respective user action based on our legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR when you register, log in or use your user account. We do this to prevent misuse and unauthorized use, which is in our and the users' interests. In principle, we do not pass this data on to third parties unless it is necessary to enforce our claims or required by law.
Within the user account, we store information about your company (telephone number, address, e-mail address, team members and their roles), contact details of your customers. This data is stored exclusively for the fulfilment of the contract in accordance with Art. 6 para. 1 lit. b) GDPR.
We store your data for the duration of the contract. In the event of cancellation, you are obliged to back up your data in good time.
The purposes of data processing arise from the implementation of pre-contractual measures and the fulfilment of obligations arising from the concluded contract.
Enquiries by e-mail, telephone or contact form
We treat any personal data that you send us by email, telephone, social media or contact form as confidential. We will only use your data to process and respond to your enquiry. The legal basis for data processing is our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR. Our legitimate interest arises from our interest in responding to enquiries from our customers, business partners and interested parties and in maintaining and promoting customer satisfaction.
We do not pass on the data to third parties. In exceptional cases, data is processed on our behalf by processors. We use CloudTalk, s.r.o., based in Bratislava, Slovakia, for communication by telephone. The data you provide is stored in our CRM Pipedrive.
We will delete or anonymise all personal data that you provide to us in response to enquiries no later than one year after the final answer has been given to you. The retention period of one year is due to the fact that you may occasionally contact us again about the same matter after a reply and refer to the previous correspondence. Experience has shown that, as a rule, there are no more queries about our responses after one year
a) Processing our contracts with customers
To process our contracts, we process data such as your first and last name, your billing address and your billing and payment data, if you are not a legal entity.
CRM
We store and use contact data and information (such as business communication histories) received from customers and interested parties to process and initiate the business relationship. The processing is carried out on the basis of (pre-)contractual measures on the basis of Art. 6 para. 1 lit. b) GDPR.
The provider is Pipedrive OÜ, based in Estonia, with which we have concluded a data processing agreement in accordance with Art. 28 GDPR. Furthermore, data protection contracts such as SCC exist between Pipedrive OÜ and subcontractors of Pipedrive, insofar as data is transferred to third countries.
Our Pipedrive CRM also stores contact details of contact persons that we receive via specialised third-party providers for lead generation. We collect this data to optimize our sales activities on the basis of our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR. You can object to this data processing at any time.
We use the services of the following companies
YOU HAVE THE RIGHT TO INFORMATION ABOUT THE DATA STORED ABOUT YOU IN THE CUSTOMER DATABASE AT ANY TIME AND CAN REQUEST A CHANGE TO THE DATA OR ITS DELETION.
Payments
Payments can also be processed via the payment service provider "STRIPE". We provide this payment method as an additional option to enable simple processing for our customers, e.g. for recurring direct debits. This corresponds to our legitimate interest in offering an efficient and secure payment method and is based on the legal basis pursuant to Art. 6 para. 1 lit. f) GDPR. In this context, we also pass on data to the payment service provider insofar as this is necessary for the fulfilment of the contract (Art. 6 para. 1 lit. b. GDPR). Processing via the payment provider is neither legally nor contractually required. Without the transmission of your personal data, we cannot process a payment via this payment provider. You then have the option of choosing a different payment method. More information about STRIPE: Stripe Payments Europe, based in Ireland Data protection at Stripe: https://stripe.com/at/privacy
2. For the fulfilment of legal obligations (Art. 6 para. 1 lit. c) GDPR)
The purposes of data processing arise in individual cases from legal requirements. These legal obligations include, for example, the fulfilment of retention and identification obligations, e.g. in the context of requirements for tax control and reporting obligations and data processing in the context of requests from authorities.
3. For the fulfilment of our legitimate interests (Art. 6 para. 1 lit. f GDPR)
We process the contact details of contact persons at customers, interested parties, suppliers and other business partners for communication by email, telephone and post. The legal basis for data processing is the legitimate interest pursuant to Art. 6 para. 1 f) GDPR. The legitimate interest arises from the interest in conducting or initiating the business relationship with customers, interested parties, suppliers and other business partners as well as personal contact with contact persons.
Personal data is stored for the purpose of conducting business relationships for as long as there is a legitimate interest in doing so. It may be necessary to process the personal data provided by you beyond the actual fulfilment of the contract with business partners. The legitimate interests here are in particular the selection of suitable business partners, the fulfilment of compliance measures, the assertion of legal claims, the defence against liability claims, the prevention of criminal offences and the settlement of claims resulting from the business relationship.
4. Who receives the personal data you provide?
As part of the contractual relationship, we may also commission processors or service providers who may have access to your personal data. Compliance with data protection regulations is ensured by contract.
The following additional recipients and processors are used:
5. Storage period
The personal data will be stored for as long as is necessary to fulfil the above-mentioned purposes.
6. Data processing to document compliance with the GDPR
Insofar as your data is processed on the basis of consent in accordance with Art. 6 para. 1 lit. a) GDPR or Art. 9 para. 2 lit. a) GDPR, we process your data exclusively for a specific purpose and after separate information in order to be able to prove that you have consented to the data processing in question within the framework of the accountability obligation incumbent on us in accordance with Art. 5 para. 2 GDPR.
If you assert data subject rights against us under the GDPR, we will also process and store your data in order to be able to prove that we have complied with the GDPR when processing your enquiry as part of our accountability obligations pursuant to Art. 5 (2) GDPR.
We use the "Microsoft Teams" tool to organize telephone conferences, online meetings and video conferences. You will receive access to the agreed appointments via a link provided by e-mail. You can enter the video room by clicking on the link. Before joining, you can decide for yourself whether you want to activate the video or not. You are muted by default and, if you wish, you must manually enable your microphone. If you switch on your camera and/or microphone, the data from your microphone and video camera will be processed during the meeting.
If you take part in an online meeting as an external participant, you will receive an access link by email from the meeting host. When registering for the online meeting, you must then enter your name and, if applicable, your e-mail address.
The following additional data may also be processed depending on the type and scope of the specific use:
Furthermore, your personal data may be processed. This also depends specifically on your use, such as the use of the chat and the whiteboard.
We would like to explicitly draw your attention to the fact that any information you provide during the meeting will be processed at least for the duration of the meeting.
Legal basis
The legal basis for data processing for direct contractual partners is Art. 6 para. 1 lit. b) GDPR, for business partners or contact persons at external organizations the legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR. The legitimate interest lies in the organization of virtual communication and the web conference.
Microsoft Teams is a service of the Microsoft Corporation. Further information on the processing of your data when using "Teams" can be found at: https://privacy.microsoft.com/de-de/privacystatement and https://news.microsoft.com/de-de/datenschutz-und-sicherheit-in-microsoft-teams-nutzer. We cannot rule out the possibility that data may also be routed via Internet servers located outside the EU or the EEA. The adequacy decision for the USA applies to data transfers to Microsoft in the USA. You can view Microsoft's certification here.
The provider Microsoft necessarily receives knowledge of the above-mentioned data insofar as this is contractually regulated within the framework of our order processing contract in accordance with Art. 28 GDPR. There are no other recipients.
In principle, you are not obliged to communicate with us via Microsoft Teams. Alternatively, meetings can also be held by telephone.
We generally delete personal data when there is no need for further storage.
We maintain the following social media presences:
LinkedIn:
"LinkedIn" is operated by the European subsidiary LinkedIn Ireland Unlimited Company based in Ireland. The parent company LinkedIn Inc. is based in the USA.
Data processing by us:
a. Maintaining the above-mentioned social media pages and placing ads ("adverts")
The personal data entered on social media pages, such as comments, videos, images, likes, public messages, etc. are published by the respective social media platform. We reserve the right to delete content if necessary. We may share content on our site and contact you via the social media platform, for example via the messengers offered. In addition, we regularly place adverts via our social media pages. The legal basis for this data processing is the legitimate interest pursuant to Art. 6 para. 1 lit. f) GDPR, which is in the interest of our public relations and communication.
b. Page Insights
The social media platforms provide anonymised statistics and insights that help us gain knowledge about the types of actions people take on our site (so-called "page insights"). These Page Insights are created based on certain information about people who have visited our site.
The legal basis for this data processing is our legitimate interest in accordance with Art. 6 para. 1 lit. f) GDPR, which is based on obtaining information about the actions and visitors to our website.
This processing of personal data is carried out by the social media platform and us as so-called joint controllers in accordance ith Art. 26 GDPR. In the case of joint controllership, a separate agreement must be concluded. LinkedIn: https://legal.linkedin.com/pages-joint-controller-addendumIf you wish to object to certain data processing over which we have an influence (e.g. deletion of comments), please contact us using the contact details given above.
Note: The provision of your data is neither legally nor contractually required or necessary for the conclusion of a contract. You are not obliged to provide your personal data. The consequence of not providing your data is that you will not be able to communicate with us via our social media pages, interact with us or take part in the competition. To contact us, please use the above e-mail address.
Data processing by the operator of the social media platform:
In addition to us, there is also the operator of the social media platforms themselves. From a data protection perspective, this is also regarded as another controller that carries out its own data processing. This means that the operator is also a separate controller under the GDPR. However, we only have limited influence on data processing by the operator. Where we can exert influence (e.g. through parameterisation), we work within the scope of our possibilities to ensure that the operator of the social media platform handles data in compliance with data protection regulations. In many places, however, we cannot influence the data processing by the operator of the social media platform and do not know exactly what data they process. The respective operator will inform you about the processing of personal data in its own privacy policy:
LinkedIn: https://de.linkedin.com/legal/privacy-policy?
When using the platform, your personal data is generally also processed by the respective platform operator on servers in third countries, in particular in the USA and the United Kingdom. Certain third countries have been granted an adequacy decision by the European Commission. This means that the legal situation for the protection of privacy in these countries is comparable to that in the EU or the EEA. You can find more information on the current countries with an adequacy decision here. In all other cases, we conclude so-called standard contractual clauses with the platform operators for the transfer of personal data to third countries.
Note: The operator of the social media platform uses web tracking methods. Web tracking can also take place regardless of whether you are logged in or registered with the social media platform. As already explained, we can hardly influence the web tracking methods of the social media platform. For example, we cannot switch it off. Please be aware of this: It cannot be ruled out that the provider of the social media platform uses your profile and behavioral data, for example to evaluate your habits or personal relationships and preferences, etc. We have no influence on the processing of your data by the provider of the social media platform.
In accordance with Art. 15 para. 1 GDPR, you have the right to receive information about the personal data stored about you free of charge upon request. Furthermore, if the legal requirements are met, you have the right to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR) and restriction of processing (Art. 18 GDPR) of your personal data. If you have provided the processed data yourself, you have the right to data portability in accordance with Art. 20 GDPR.
If the data processing is based on Art. 6 para. 1 e) or f) GDPR, you have the right to object in accordance with Art. 21 GDPR. If you object to data processing, this will not take place in future unless the controller can demonstrate compelling legitimate grounds for further processing which override the interests of the data subject in objecting.
If the data processing is based on consent in accordance with Art. 6 para. 1 lit. a), Art. 9 para. 2 lit. a) or Art. 49 para. 1 lit. a) GDPR, you can revoke your consent at any time with effect for the future without affecting the legality of the previous processing.
You also have the right to lodge a complaint with a data protection supervisory authority. In particular, the complaint can be lodged with a supervisory authority in the EU Member State of your place of residence, place of work or place of the alleged infringement.
Contact details of the competent data protection authority in Austria: dsb@dsb.gv.at
We do not carry out automated decision-making or profiling.
Unless otherwise stated in the previous chapters, the provision of personal data is neither legally nor contractually required or necessary for the conclusion of a contract. Failure to provide your personal data may mean that we are unable to respond to your enquiries, for example.
This data protection information was created in cooperation with the consulting firm SCALELINE. The legal texts are subject to copyright.